Results Washington was established by Governor Jay Inslee in 2013, building on a long Washington state history of leading the charge in public-sector performance management and continuous improvement. Our Vision is to be a: Collaborative partner championing the best results for the great state of Washington.
Strategic Lean Project Report Reporting Period: July through December 2017 Project Results (Efficiencies & Improvements Leading to Cost Avoidance Savings) Since December 2017 Safety New staff are educated in all health and safety matters and oriented to health and safety resources Since December 2017 Cost Staff are welcomed with the necessary. 2020 Washington State Lean Transformation Conference. October 20 – 29, 2020 “Improve, Iterate, Adapt – A Better Future for Washington” The 9th annual Washington State Lean Transformation Conference went virtual this year! We focused on the tools and techniques of Lean and continuous improvement, while adapting to changing times. Results Washington aims to foster continuous improvement and build a lasting culture of employee-led, customer-focused problem-solving and innovation throughout state government. Inslee, Washington has become a national leader in adapting proven private-sector principles to. Learn about Lean in WA Check out the annual Lean Conference Access Lean Resources Lean Improvement Projects. Results Washington Progress Report.
What is Lean?
Lean is a methodology applied to process improvements for all kinds of work–from manufacturing to service industries. Lean for government helps break down complex processes into individual steps. This leads to innovative ways of making existing work more efficient, services more customer-focused and change more empowering for staff. The Center for Government Innovation has Lean experts who specialize in helping local governments in Washington.
We know Lean, we know local government, we can meet you where you are
Each service we provide is designed specifically to meet your government’s needs. The Center understands that time is a precious resource as a public servant. We are here to help you do more with the limited hours you have. Your Lean journey might start with training and facilitation, or maybe you’re ready for more in-depth Lean concepts for high performing organizations. The Center for Government Innovation can help. We have worked with Washington governments for years and take pride in our ability to help you develop unique solutions that mean greater success for your organization.
Success stories
What can you expect after working with the Center for Government Innovation? Here are some of the governments who have been able to change and grow thanks to our specialized assistance.
Neill Public Library in Pullman
Pullman city leadership wanted to instill a culture of process improvement by using the Lean method in city operations. The library, meanwhile, already had started to work on improving customer experience. Library staff weren’t familiar with Lean, though, making the library a natural place for a pilot project.
Walla Walla Treasurer’s Office
This process improvement helped the Walla Walla Treasurer’s Office employees free up staff time for other important tasks, as well as become quick and efficient at their daily work.
Benton-Franklin Health District
The Benton Franklin Health District used Lean to improve its immunization process, which started off as inefficient for customers and staff alike.
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Want additional information?
Washington State Lean
Call us at (564) 999-0818 or email us at center@sao.wa.gov.